Christchurch Orthodontics at COVID-19 Alert Level 2

Firstly, a big warm WELCOME BACK to all our patients and families. We have missed you all and are very pleased to welcome you back from Wednesday (6 September) onwards.

As we return to level 2 you will know we have strict dental council guidelines we must follow along with the general alert level 2 guidelines in order to open and see patients with everyone's safety in mind. Please adhere to all rules and be patient.

We will not be able to see everyone at once and will be prioritising patients. New appointments won't be able to arranged immediately as we already have many patients booked in over the next 6 weeks. We will prioritise genuine emergencies during this time.

We also want and have to make sure that everyone is safe and this means that we cannot see as many patients as we did beforehand, in order to be meticulous with our protocols.

If you already have a future appointment booked (Wednesday onwards) this appointment will stand. We need to minimise people in the practice, so if at all possible the patient only is to attend. If they need support (for example, they are a young person), please arrange for only one support person.

It is ESSENTIAL that everyone SIGNS IN on arrival. It is also ESSENTIAL that MASKS be worn in the building prior to and after your appointment in the general hallways and reception area, and that sanitiser is used on arrival. Thanks for your help with this .

If you have missed an appointment over lockdown, WE WILL BE IN TOUCH WITH YOU TO BEGIN REBOOKING. Please give us the time to do this safely and fairly. Please don’t contact us in the first few days as we work to rebook you all.

Kia Kaha.